3/31/2023 0 Comments Callcenter expoIt provides great networking opportunities, speeches by industry leaders and even has an innovative Dragons’ Den summit that covers plans and strategies required to succeed in the current customer service environment. Over 600 customer service and call contact center professionals attend the event.Īn annual two-day event that focuses on discussing the main challenges and issues facing customer service and call contact center professionals. It features presentations from leading industry experts within the call center industry.Ĭompanies such as Genesys, NICE and Plantronics have sponsored the event in the past, and corporate leaders from Premier Inn, Atom bank and HMRC have been guest speakers in the event.Ĭustomer strategy and planning is an annual event that is focused on customer care delivery and improving performance within the call contact center. They’re held annually and have been chosen because they provide the best possible learning experiences within our industry.Įvent: The Uk National Contact Center Conference – London, EnglandĪn annual event that is free to members of the Call Center Management Association, together with invited guests from relevant industries. We have selected the top customer service related events for the call center industry that you must visit. However, attending live events, conferences and training classes always provide in-depth experience and offer the expertise that other materials cannot offer. Tutorials and Podcasts are good in learning about customer service tips within the call center industry.
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